FAQs
What Types Of Pet Supplies Are Available To Us?
- We offer a wide range of pet supplies, including cat tree, pet bed, pet toys, Pet outdoor furniture, and pet care products. You can choose the appropriate product based on your needs.
Do Your Products Meet International Quality Standards?
- Yes, all our products meet international quality standards and have passed relevant certifications (e.g. CE, ISO, etc.). We ensure that each product undergoes strict quality testing to ensure safety and durability.
What's The MOQ?
- Wholease Order:50 Pcs/Model
- OEM/ODM: 200pcs/model, trial order is accepted.
What Shipping Method Can I Choose? How About The Shipping Time?
- For small order, by air express like DHL, UPS, TNT, FedEx ,Aramex and etc, about 3-7 days.
- For big order, by air about 7-12 days, by sea about 15-35 days.
How About Your Warranty?
- Warranty is 14 months, life-time maintain!
How do I place my order?
- For Wholesale orders, Tell us what you need, We'll send you the quotes, You can order online.
- For Custom orders, Please contact us through email: sales@jinghongpet.com. Our friendly team is here to help with any questions you have before, during, and after placing your order.
What is the payment terms？
- 30% deposit, balance before shipment.
- By TT, PayPal, Alibaba and so on.
May i have own logo on the products?
- Yes,your logo and designs available.
Do You Offer Customised Service?
Yes, we offer customised services, including product design, brand identity and packaging. Please contact our sales team to discuss your specific needs and customisation options.
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